Effects of management commitment on service quality to increase customer satisfaction of domestic airlines in Indonesia.: An article from: Singapore Management Review
Book Details
Author(s)Diah Natalisa, Budiarto Subroto
PublisherSingapore Institute of Management
ISBN / ASINB0008D5Z8G
ISBN-13978B0008D5Z89
AvailabilityAvailable for download now
Sales Rank99,999,999
MarketplaceUnited States 🇺🇸
Description
This digital document is an article from Singapore Management Review, published by Singapore Institute of Management on January 1, 2003. The length of the article is 5507 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Effects of management commitment on service quality to increase customer satisfaction of domestic airlines in Indonesia.
Author: Diah Natalisa
Publication:Singapore Management Review (Refereed)
Date: January 1, 2003
Publisher: Singapore Institute of Management
Volume: 25 Issue: 1 Page: 85(20)
Distributed by Thomson Gale
Citation Details
Title: Effects of management commitment on service quality to increase customer satisfaction of domestic airlines in Indonesia.
Author: Diah Natalisa
Publication:Singapore Management Review (Refereed)
Date: January 1, 2003
Publisher: Singapore Institute of Management
Volume: 25 Issue: 1 Page: 85(20)
Distributed by Thomson Gale
