At home in the portfolio -- part two: Mortgage servicers face inherent obstacles to delivering the kind of first-class customer service that's ... An article from: Mortgage Banking

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Citation Details
Title: At home in the portfolio -- part two: Mortgage servicers face inherent obstacles to delivering the kind of first-class customer service that's critical to borrower retention. (Cover Report: Servicing).
Author: Lisa M. Fagan Teifke
Publication:Mortgage Banking (Magazine/Journal)
Date: February 1, 2003
Publisher: Mortgage Bankers Association of America
Volume: 63 Issue: 5 Page: 53(5)

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