Customer Disservice Online.: An article from: American Journalism Review

This digital document is an article from American Journalism Review, published by University of Maryland on May 1, 2000. The length of the article is 915 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Customer Disservice Online.
Author: David Carlson
Publication:American Journalism Review (Refereed)
Date: May 1, 2000
Publisher: University of Maryland
Volume: 22 Issue: 4 Page: 62

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