Future One studies cite importance of service. (for insurance agencies): An article from: National Underwriter Property & Casualty-Risk & Benefits Management

This digital document is an article from National Underwriter Property & Casualty-Risk & Benefits Management, published by The National Underwriter Company on January 31, 1994. The length of the article is 957 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: A study by Future One Policyholder Retention Studies found that the service an insurance agent provides is an important factor on whether an agent will retain personal lines or commercial lines accounts. While 80% of the clients polled would switch agents for lower rates, 51% would switch agents if their current agent did not show enough interest in their needs. Approximately 40% of insurance clients would switch agents in order to get better advice and/or better coverage.

Citation Details
Title: Future One studies cite importance of service. (for insurance agencies)
Author: Colleen Mulcahy
Publication:National Underwriter Property & Casualty-Risk & Benefits Management (Magazine/Journal)
Date: January 31, 1994
Publisher: The National Underwriter Company
Issue: n5 Page: p11(2)

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