Aligning the process with the people. (CEO Brief: Client Server Computing): An article from: Chief Executive (U.S.)

This digital document is an article from Chief Executive (U.S.), published by Chief Executive Publishing on March 1, 1995. The length of the article is 2530 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Client server computing works only if the process is compatible with the needs of its end users. Because this technology closely models the way people work, its design cannot be done in isolation but must include the input of the people it intends to serve. In addition to the alignment between the process and the users, the success of client server applications depends on the companies' commitment to customer service. At Federal Express, client server computing has proven useful in contributing to the efforts of the company to cut unit costs, break into new markets and boost customer satisfaction. The technology is also being used by ClubCorp. International to improve the way it serves its 225,000 members. Client server computing is likewise employed at Sears, Roebuck & Co. to support the firm's goal of increasing its responsiveness to customer demands.

Citation Details
Title: Aligning the process with the people. (CEO Brief: Client Server Computing)
Publication:Chief Executive (U.S.) (Magazine/Journal)
Date: March 1, 1995
Publisher: Chief Executive Publishing
Issue: n101 Page: pS8(6)

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