Reengineering Levi Strauss & Co.: we met the enemy and it was us.: An article from: Human Resource Planning

This digital document is an article from Human Resource Planning, published by Human Resource Planning Society on September 1, 1998. The length of the article is 1090 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Market leader Levi Strauss and Co. decided to reorganize in the early 1990s. This decision was reached as the company then was beginning to feel the pains of competition in terms of falling market share and customer satisfaction with its products but not its services. The reengineering came in three phases. The first phase involved an initial focus on improved customer service. The second was the redesign and implementation planning stage which called for changes in personnel and functions. The last phase was the implementation phase which was carried out starting 1995.

Citation Details
Title: Reengineering Levi Strauss & Co.: we met the enemy and it was us.
Author: Thomas M. Kasten
Publication:Human Resource Planning (Refereed)
Date: September 1, 1998
Publisher: Human Resource Planning Society
Volume: 21 Issue: 3 Page: 14(2)

Distributed by Thomson Gale