This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on October 1, 2004. The length of the article is 1952 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details Title: New directions to the successful virtual contact center.(CUSTOMER RELATIONSHIP MANAGEMENT) Author: Wade Baker Publication:Customer Interaction Solutions (Magazine/Journal) Date: October 1, 2004 Publisher: Technology Marketing Corporation Volume: 23 Issue: 4 Page: 44(3)