Will Asia/Pacific (Excluding Japan) Business Process Outsourcing Be a Mega Deal Market?

Many business process outsourcing (BPO) vendors have touted Asia to be a core marketplace for mega BPO deals. Many vendors are banking on the huge potential of local markets such as China and India, and the immense opportunities to sell business services to these two booming economies. This IDC Flash examines the true nature of the BPO environment in Asia/Pacific (excluding Japan), or APEJ. This is based on IDC's continuous interactions with BPO vendors, enterprises that use BPO services, as well as IDC's observations of the overall BPO market across the region.