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Exploring the user interface of negotiation support systems from the user acceptance perspective [An article from: Computers in Human Behavior]
Book Details
Author(s)K.C. Lee, I. Kang, J.S. Kim
PublisherElsevier
ISBN / ASINB000P6OSJS
ISBN-13978B000P6OSJ6
AvailabilityAvailable for download now
Sales Rank12,366,359
MarketplaceUnited States 🇺🇸
Description
This digital document is a journal article from Computers in Human Behavior, published by Elsevier in 2007. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.
Description:
Despite the fact that Web-based negotiation support systems (NSS) have gained momentum in B2B electronic commerce, there have been few studies investigating the way the NSS interface might be utilized to promote user acceptance. This paper presents the results of an empirical study investigating NSS, from a user acceptance perspective and utilizing a technology acceptance model. We have explored the influence of three constructs embedded in NSS: playfulness, causality and subjective norm. The role of causality, in particular, has never been tested within the context of user interface and user acceptance of the system, so we developed a prototype NSS called CAKES-NEGO. Empirical results garnered from 174 valid questionnaires proved the validity of our proposed research model: the NSS user interface, embedded with the three constructs, causes users to consider the system more favorably.
Description:
Despite the fact that Web-based negotiation support systems (NSS) have gained momentum in B2B electronic commerce, there have been few studies investigating the way the NSS interface might be utilized to promote user acceptance. This paper presents the results of an empirical study investigating NSS, from a user acceptance perspective and utilizing a technology acceptance model. We have explored the influence of three constructs embedded in NSS: playfulness, causality and subjective norm. The role of causality, in particular, has never been tested within the context of user interface and user acceptance of the system, so we developed a prototype NSS called CAKES-NEGO. Empirical results garnered from 174 valid questionnaires proved the validity of our proposed research model: the NSS user interface, embedded with the three constructs, causes users to consider the system more favorably.
