Turning customers into their own call center agents.(CONTACT CENTER TECHNOLOGY)(Cover story): An article from: Customer Interaction Solutions

This digital document is an article from Customer Interaction Solutions, published by Thomson Gale on November 1, 2007. The length of the article is 918 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Turning customers into their own call center agents.(CONTACT CENTER TECHNOLOGY)(Cover story)
Author: Corey Freebairn
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: November 1, 2007
Publisher: Thomson Gale
Volume: 26 Issue: 6 Page: 12(2)

Article Type: Cover story

Distributed by Thomson Gale