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The Measure of Success: Better Metrics for Customer Satisfaction

AuthorFred Reichheld
PublisherHarvard Business School Press
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Book Details

Author(s)Fred Reichheld
PublisherHarvard Business School Press
ISBN / ASINB001GLLSN0
ISBN-13978B001GLLSN1
MarketplaceUnited States  🇺🇸

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