Putting the Service-Profit Chain to Work (HBR Classic)

Name: Putting the Service-Profit Chain to Work (HBR Classic)
Author: James L. Heskett, Thomas O. Jones, Gary W. Loveman, W. Earl, Jr. Sasser, Leonard A. Schlesinger
ISBN: 978B001GLLU49

Author James L. Heskett, Thomas O. Jones, Gary W. Loveman, W. Earl, Jr. Sasser, Leonard A. Schlesinger

Publisher Harvard Business Review

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Book Details

Author(s) James L. Heskett, Thomas O. Jones, Gary W. Loveman, W. Earl, Jr. Sasser, Leonard A. Schlesinger

Publisher Harvard Business Review

ISBN / ASIN B001GLLU4M

ISBN-13 978B001GLLU49

Availability Available for download now

Sales Rank #5,096,708

Marketplace United States 🇺🇸

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