Ask the expert: impact of agent frustration on customer satisfaction.(Ask the EXPERTS): An article from: Customer Interaction Solutions

This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on September 1, 2008. The length of the article is 763 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: Ask the expert: impact of agent frustration on customer satisfaction.(Ask the EXPERTS)
Author: Tim Passios
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: September 1, 2008
Publisher: Technology Marketing Corporation
Volume: 27 Issue: 4 Page: 52(1)

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