Plan Operations: Align Process Improvement Programs
Book Details
Author(s)
Robert S. Kaplan, David P. Norton
Publisher
Harvard Business School Press
ISBN / ASIN
B001JKV61M
ISBN-13
978B001JKV612
Availability
Available for download now
Marketplace
United States 🇺🇸
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Description
Performance that depends on the power of individual leaders has generally proven unsustainable over the long term. Unless an organization links its strategy to its governance and operational processes, it won't be able to sustain its successes. This chapter discusses the linkage of strategy to process improvements.
