The IDC Study analyses the intentions and trends of customer spending within the offshore applications management domain.
"As the legitimacy of offshore vendors as IT service providers (ITSPs) gains ground, India offshore providers have moved up the value chain from providing lower-level tactical services, such as application maintenance, to more strategic transformative outsourcing/managed services engagements. They now aggressively bid for projects that have a significant component being delivered onshore within infrastructure outsourcing," says Aprajita Sharma, program manager, IT services, IDC Australia. This book may contain less than 24 pages of technical content.