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📖 Description
Prentice Hall Hardcover, copyright 1987 - Second Edition, Fully Revised & Expanded, 262 pgs. - You don't have to be a traditional pushy salesperson to be successful in the world of sales. There is a better way. Armed with the philosophy and techniques in this book, you will be welcomed by your customers with open arms...and open checkbooks. Surpasses the most traditional "hard-sell" methods. You will learn to use relationship strategies to better fit your customer's style, to gather information and solve problems, to manage tension, and to confirm more and bigger sales.