Whether you're a seasoned professional or new to the field, the ASTD Handbook for Workplace Learning Professionals is the must-have comprehensive resource to keep handy on your bookshelf. Time and time again, you'll find yourself consulting the go-to-guide when you need authoritative information you can trust.
More than 60 seasoned workplace learning and performance professionals--many renowned giants in the industry--have contributed their expertise to this invaluable collection of best-of-the-best practices of the field. Practicioners, students, librarians, and every level of workplace learning professional will appreciate the range and depth of content in this 928-page collection.
An in-depth index helps you navigate quick look-ups, so that this expansive information source is truly a hands-on tool. The accompanying CD-ROM also provides a wealth of case studies, worksheets, checklists, plans, and other resources--all ready to adapt to your needs.
Table of Contents
Foreword Introduction Section 1-Learning in the Workplace 1-The Evolution of the Training Profession 2-The Evolution of Human Performance Improvement 3-The Business Case for Learning 4-Performance Consulting: A Process to Ensure Skill Becomes Performance Section 2-Assessing and Analyzing Needs 5-Data Collection and Assessment 6-Identifying Performance and Learning Gaps 7-Competencies and the Changing World of Work 8-Selecting Solutions to Improve Workplace Performance Section 3-Designing and Developing Effective Learning 9-Research in Learning: What We Know for Sure 10-Instructional Design Models and Learning Theories 11-The Learner: What We Need to Know 12-Instructional Design and Development 13-Best Practices in Online Course Development 14-Learning Transfer: The Next Frontier 15-Off-the-Shelf Materials Section 4-Face-to-Face Delivery: As Important as Ever 16-The 10 Most Important Lessons I've Learned About Effective Classroom Presentation 17-Active Learning Strategies 18-Instructional Facilitation 19-Large Group Methods: A Shopper's Guide 20-The 25 Competencies of a Master Trainer 21-Coaching: A Customized Learning Approach Section 5-Delivering Technology-Enabled Learning 22-Learning Technology Primer 23-Authoring Techniques and Rapid e-Learning 24-What Is a Simulation? 25-Performance Support: Anytime, Anyplace, Including the Classroom 26-Distance Learning and Web-Based Training 27-Learning Meets Web 2.0: Collaborative Learning Section 6-Measuring and Evaluating Impact 28-Level 1: Reaction Evaluation 29-Level 2: Learning - Five Essential Steps for Creating Your Tests 30-Level 3 Evaluation 31-Level 4: Results 32-Return-on-Investment 33-Bottom Line Measures in the ASTD WLP Scorecard Section 7-Organizational Level Applications 34-Learning in Organizations 35-Organizational Culture 36-Leading Comples Change 37-The Learning Organization Today 38-Managing Knowledge in Organizations 39-Consulting on the Inside 40-Consulting From the Outside Section 8-Managing the Learning and Performance Function 41-Managing Learning Like a Business 42-Tips for Outsourcing Success 43-Using Technology to Manage Learning 44-Intellectual Property 45-Preaching to the Choir: The Future of Integreated Talend Management Section 9-The WLP Professional 46-Competencies: The Foundation of Our Profession 47-Careers in Workplace Learning and Performance 48-Workplace Learning and Performance Certification 49-Ethics for Workplace Learning and Performance Professionals Glossary About the Editor About the American Society for Training & Development Index