Asia/Pacific Managed Print Services: End-User Study, 2009

This IDC study discusses the penetration and adoption patterns for managed print services (MPS) across 10 countries in Asia/Pacific (excluding Japan) or APEJ. This study uncovers the drivers valued by end users and the verticals most likely to spend on the migration of in-house services to MPS.

"Within Asia/Pacific, organizations are scrutinizing their operations internally and focusing on cost-reduction strategies. The global downturn is highlighting the benefits of outsourced and managed services by focusing on the need to convert capex into opex. However, over the next two years, IDC does expect MPS demand to be centered on basic services such as consumables replacement and break-fix services rather than the higher-end/value-added services," says Suchitra Narayan, research manager, Services, IDC Asia/Pacific. This book may contain less than 24 pages of technical content.