Absolute Certainty - How to give your clients exactly what they want

In the tradition of Gerber's The E-Myth, Absolute Certainty is a powerful story that will transform your business and your life.

Andrew is like many business owners - too much to do and too little time. His clients are grumbling about his fees. His partners believe the firm is underperforming. And his doctor says he’s heading for a heart attack. No matter how hard Andrew works, he never feels in control.

Then Andrew meets up with graphic designer Karen who is preparing to enter the local business awards. She has transformed her business by focusing on what her clients really want and building the systems she needs to consistently deliver great results, on time, every time.

Andrew recognises the issues and opportunities they share. He then goes on a journey of discovery as he applies these powerful ideas in his accountancy firm and with his clients.

Absolute Certainty will show you how to:

* Find out what your clients really want
* Organise your business so you provide outstanding service
* Charge for value instead of time
* Generate better cash flow and more profit from your business
* Get the balance back in your life

“This book absolutely connects. From the moment you open it, you realise it’s written for you.”
Paul Dunn, best selling author and founder of Results Corporation and the Accountants Bootcamp

“I love this book . . . an absolute gem!”
Hugh Williams FCA

“READ THIS BOOK . . . and then go back to your offices and prepare to make much more money”
Steve McIntyre-Smith CEO MFA Group

John Haylock is a leading thinker, writer and speaker on managing professional firms and service businesses.

Absolute Certainty is based on first hand experience of what it takes to develop outstanding and award winning organisations.