No reviews yet.
This IDC study examines the messaging applications market from 2008 to 2010. Revenue and market share of the leading vendors are provided for 2010.
"The messaging applications market is undergoing a transition and vendors need to find the right balance between supplying basic functionality found in easy-to-use enterprise IM with a sophisticated, multimodal experience," said Erin Traudt, research director for IDC's Enterprise Collaboration and Social Solutions program.