Managing Human Competence - Book 2: Developing Job Models

One of the secrets of good performance is effective communications. While there are many books available on the process of communications, there are few that focus on the content of communicating good performance. Developing Job Models gives the supervisor the tools necessary to define job performance in terms of job accomplishments – the building blocks of a successful enterprise. Job accomplishments and job models ensure that employees understand completely what performance is required of them. The use of job models provides the employee with the freedom to perform in the best way possible and enables the supervisor to focus on the supervisor’s primary responsibility – ensuring that the flow of work through the performance system is as efficient and economical as possible.