Great Courses (Teaching Company) Effective Communication Skills (Course Number 9331 DVD)

LECTURES 24 Lectures 1The Magic of Everyday Communication 2The Complex Layers of Face-to-Face Talk 3The Social Context That Shapes Our Talk 4The Operations of the Cognitive Unconscious 5The Conscious Mind in Perception 6The Conscious Mind in Using Language 7The Conscious Mind and Emotion 8The Development of Our Sense of Self 9Self, Attachment, and Self-Esteem 10Protecting the Self in Face-to-Face Talk 11Conscious Self-Talk and Self-Management 12Challenges to Effective Communication 13Talking to Connect and Build Relationships 14Differences, Disagreement, and Control Talk 15Commands, Accusations, and Blame 16Healing Relationships with Dialogue Talk 17Focus on the Other-The Heart of Dialogue 18Assertive Dialogue to Manage Disagreement 19Compassionate Confrontation 20Communication, Gender, and Culture 21Talking Our Way to Lasting Relationships 22Leadership, Appreciation, and Productivity 23Dialogue and Appreciation-Engaged Employees 24Dialogue-Ethical Choices behind Our Talk