Information Technology Infrastructure for E-Business (Classic Reprint)

Working Paper No. 313 Title: Information Technology Infrastructure for e-B usiness A uthor: Peter Weill and Michael Vitale Date: January 2001 A bstract: As firms migrate from their traditional physical business models to a combination of physical and e-business models, the importance of information, particularly customer information, raises the stakes for the management of the firms information technology infi astructure. The number of opportunities for investing in IT infiastructure, however, can easily overwhelm senior management teams. To guide IT investment decisions this paper examines ebusiness IT infi-astructure requirements. Based on a study of 50 e-business initiatives, the researchers classified e-business initiatives into 8different atomic e-business models and then examined the need for each of 70 IT infrastructure services by each atomic model. The results indicate that each type of e-business model demands a different set of five or six key infi-astructure services. This finding should help executives identify IT investment priorities for their e-business strategies. Recommendations are made for senior management to review their firms IT governance to ensure IT infi-astructure needs for e-business are idenU fied early in the strategizing process. 22 Pages This paper is also available asS loan Working Paper No.
(Typographical errors above are due to OCR software and don't occur in the book.)

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