Benchmarking Intangibles (Meta-Coaching Book 7)

How do you know that you have improved or progressed? What lets you know that you are performing at a higher level than you did previously? How do you know that the quality of your leadership is better? How do you know that you are taking your skills to the next level of development? How do you measure the quality of your listening or supporting? How do you know that your coaching skills are improving? How do you know where they are today?
These benchmarking questions are about measurement and about scaling things that are not immediately tangible. While there are many books on benchmarking tangible things, this is the first book on measuring intangible qualities. Benchmarking Intangibles will introduce you to the processes of benchmarking intangible experiences, how to measure the most important things —the things that count most which are the most difficult to count. It can be done and you can learn how to do it.