Personalities at Work: How to quickly determine someone's Personality Type by simply observing their behavior (The Business Gearbox Book 1)

Personalities at Work is a breakthrough Relationship Management approach that can be applied in a personal, social or work situation. This book is particularly relevant for professionals involved in business development, customer centricity and leadership situations where versatility and persuasive skills are crucial for success. The unique templates and innovative infographics presented are the result of over eight years work distilling volumes of research and methods in the area of Sociology and Psychology. People make significant investments every day in programs that only touch on the main concepts and theory of relationship management, but Personalities at Work provides easy to use EQ tools that will enable you to quickly build empathy, trust and credibility with others. The outcome that you can expect to achieve through a six step process is greater flexibility and alignment during a negotiation, a sales call, a customer service event, or any situation where people need to engage. The ability to quickly assess someone’s personality type – by just observing body language, tone of voice and the words used, is a major advantage in today’s hyper-competitive and demanding workplace. If you find yourself in a personal, social or work situation where you are seeking to ethically influence the perspective of others, Personalities at Work can help you find the best way to engage with different types of people and understanding how they like to be treated.