Commercial Aviation 3.0: Monetizing the Entire Customer Experience Path (Cruising to Profits - Short Story Series Book 1)

This short-story thought leadership paper presents how future revenue streams grow as an aligned and integrated customer-driven service bundle of : » ancillary revenues, retailing, merchandising, ecommerce, loyalty » pricing, value-based pricing, subscription-based pricing, RM 3.0 » bundling, à la carte, mobile » personalization combined with concierge service.