Unearthing Business Requirements: Elicitation Tools and Techniques: Elicitation Tools and Techniques (Business Analysis Essential Library)

Learn how the business analyst works collaboratively with the project manager and other core team members to create plans that customize elicitation activities to the unique needs of the project. The author presents techniques used by successful business analysts and defines key business analysis terms.

Examine the principles and practices for pragmatic, effective requirements elicitation and learn how to work collaboratively with project members and other core team members. Discover the steps necessary to create customized elicitation activities for the unique needs of each project.

Contents

Part I – Chapter 1: Introduction to Elicitation

Part II – Planning Requirements Activities
Chapter 2: Building the Foundation
Chapter 3: Assess Project Size, Complexity, and Risk
Chapter 4: Conduct a Stakeholder Analysis
Chapter 5: Determine the Project Life Cycle
Chapter 6: Plan Requirements Activities

Part III – Elicitation in Practice
Chapter 7: Brainstorming
Chapter 8: Requirements Elicitation Workshops and Discovery Sessions
Chapter 9: Interviewing
Chapter 10: Surveys
Chapter 11: Documentation Review
Chapter 12: Analyzing Interfaces
Chapter 13: Eliciting Supplemental Requirements

About the Authors

Rosemary Hossenlopp, PMP the president and founder of Project Management Perspectives, LLC, a Silicon Valley¬-based project management consulting and training firm. Ms. Hossenlopp provides consulting and training in a variety of areas, including process engineering, project management, and business analysis. She has 20 years of project experience and has created project offices, launched many generations of new products, and guided global process improvement initiatives. Her experience includes directing large, global initiatives at corporations, including AT&T Consumer Products, Apple Computer, Tandem Computer, and Compaq Computer. Ms. Hossenlopp received her B.S. from Oregon State University and M.B.A. from Santa Clara University in Santa Clara, California.

Kathleen Hass, PMP is the Project Management and Business Analysis Practice Leader for Management Concepts. A prominent presenter, author, and lecturer in strategic project management and business analysis, Ms. Hass’s expertise includes leading technology and software-intensive projects, building and leading strategic project teams, and conducting program management for large, complex engagements. She has more than 25 years of experience in project management and business analysis, managing large, complex projects in the airline, telecommunications, retail, and manufacturing industries and in the U.S. federal government.