AXploring Dynamics AX 2012: Merging global address book records: Managing duplicate parties and more...

The global address book in Microsoft Dynamics AX 2012 is an entity where party records are stored. The party records are shared and contains information about all organizations and contacts in your Microsoft Dynamics AX environment. Due to large number of parties it might be indivertible to have duplicate parties or parties with similar names. Probably having duplicate records is desired for several reasons.

The Merge feature for global address book records in Microsoft Dynamics AX 2012 will help you joining the duplicates. This book will explain this feature and many related tasks. While reading the book you may discover some useful tips. Some of the tips can also be applied to other parts of the application in a similar way. The book will also describe the exceptions when you can’t merge global address book records. When possible, the workaround is also provided.

In addition a deep dive has been performed to do some troubleshooting on (possible) performance problems and how to solve or prevent them when you use the merge feature. This is based on experiences at customers with common use of the application, but also scenarios with huge number of records in various tables.

The book is intended for both functional and technical persons. The functional and technical parts are described in such a way that it would be understandable even if you do not have the appropriate skills.