Working In IT Sucks Episode 1: Help Desk Hell

Ray Billington hates taking help desk calls, but when the CIO decides to reward his years of service with the added responsibility of the lowest level IT work there is, Ray responds with his usual frustrated indifference. Whether dealing with viruses caused by users frequenting the seedier parts of the internet, people with no common sense trying to open attachments they know contain viruses, or even backstabbing junior techs, Ray knows that every day will be filled wall-to-wall with crazy interactions he wouldn't have believed if he wasn't part of them.

Ray Billington is your average IT guy: smart, capable, antisocial, underpaid and hates his job and almost everyone at it. Working In IT Sucks is the story of his struggle through daily life in the most indispensible, yet underappreciated, industry there is.