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Books in Category — Consumer satisfaction

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4 books found
A Culture of Service ... Creating Customer Service That Lasts
A Culture of Service ... Creating Customer Service That Las…
By: David E. Reed
United States
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Inspired: How To Create Products Customers Love
Inspired: How To Create Products Customers Love
By: Marty Cagan
SVPG Press
United States
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Organizational Behavior: Improving Performance and Commitment in the Workplace
Organizational Behavior: Improving Performance and Commitme…
By: Colquitt, Jason
McGraw-Hill Education
United States
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When Customers Think We Don't Care: Ending Actions That Self-Destruct Companies, Customer Service and Jobs
When Customers Think We Don't Care: Ending Actions Tha…
By: Richard W. Buchanan
McGraw-Hill Professional
United States
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