{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Services Marketing (Mcgraw-Hill Series in Marketing)","author_name":"Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler","thumbnail_url":"https://www.ebooknetworking.net/books/007/078/big0070782504.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0070782504.html\">Services Marketing (Mcgraw-Hill Series in Marketing)</a>","width":400,"height":300}