{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Services Marketing (3rd Edition)","author_name":"Mary Jo Bitner, Valarie A. Zeithaml","thumbnail_url":"https://www.ebooknetworking.net/books/noimage.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0071199144.html\">Services Marketing (3rd Edition)</a>","width":400,"height":300}