{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods)","author_name":"Yang, Kai","thumbnail_url":"https://www.ebooknetworking.net/books/007/146/big0071465448.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0071465448.html\">Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods)</a>","width":400,"height":300}