{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Strategic Product Creation: Deliver Customer Satisfaction from Every Level of Your Company","author_name":"Ronald L. Kerber, Timothy M. Laseter","thumbnail_url":"https://www.ebooknetworking.net/books/007/148/big0071486550.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0071486550.html\">Strategic Product Creation: Deliver Customer Satisfaction from Every Level of Your Company</a>","width":400,"height":300}