{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"How You Do... What You Do: Create Service Excellence That Wins Clients For Life","author_name":"Bob Livingston","thumbnail_url":"https://www.ebooknetworking.net/books/007/159/big0071592784.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0071592784.html\">How You Do... What You Do: Create Service Excellence That Wins Clients For Life</a>","width":400,"height":300}