{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time","author_name":"Paul Greenberg","thumbnail_url":"https://www.ebooknetworking.net/books/007/222/big0072224169.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0072224169.html\">CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time</a>","width":400,"height":300}