{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Introduction to the ITIL Service Lifecycle","author_name":"Anthony T. Orr, Great Britain: Cabinet Office","thumbnail_url":"https://www.ebooknetworking.net/books/011/331/big0113313098.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0113313098.html\">Introduction to the ITIL Service Lifecycle</a>","width":400,"height":300}