{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization","author_name":"David Loshin, Abie Reifer","thumbnail_url":"https://www.ebooknetworking.net/books/012/410/big0124105432.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0124105432.html\">Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization</a>","width":400,"height":300}