{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Quality Service: What Every Hospitality Manager Needs to Know","author_name":"William B. Martin Ph.D.","thumbnail_url":"https://www.ebooknetworking.net/books/013/093/big0130930180.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0130930180.html\">Quality Service: What Every Hospitality Manager Needs to Know</a>","width":400,"height":300}