{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day","author_name":"Basch, Michael","thumbnail_url":"https://www.ebooknetworking.net/books/013/130/big0131303201.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0131303201.html\">Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day</a>","width":400,"height":300}