{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Introduction to Total Quality: Quality Management for Production, Processing, and Services","author_name":"David L. Goetsch, Stanley B. Davis","thumbnail_url":"https://www.ebooknetworking.net/books/013/232/big0132325217.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0132325217.html\">Introduction to Total Quality: Quality Management for Production, Processing, and Services</a>","width":400,"height":300}