{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Customer Service: Career Success Through Customer Loyalty, Fifth Edition","author_name":"Paul R. Timm","thumbnail_url":"https://www.ebooknetworking.net/books/013/506/big0135063973.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0135063973.html\">Customer Service: Career Success Through Customer Loyalty, Fifth Edition</a>","width":400,"height":300}