{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind","author_name":"Hakim, Amy Cooper","thumbnail_url":"https://www.ebooknetworking.net/books/014/311/big0143111876.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0143111876.html\">Working with Difficult People, Second Revised Edition: Handling the Ten Types of Problem People Without Losing Your Mind</a>","width":400,"height":300}