{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Building Operational Excellence: Strategies to Improve It People and Processes","author_name":"Bruce Allen, Dale Kutnick","thumbnail_url":"https://www.ebooknetworking.net/books/020/176/big0201767376.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0201767376.html\">Building Operational Excellence: Strategies to Improve It People and Processes</a>","width":400,"height":300}