{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got","author_name":"Robert Gordman","thumbnail_url":"https://www.ebooknetworking.net/books/031/235/big0312351690.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0312351690.html\">The Must-Have Customer: 7 Steps to Winning the Customer You Haven&#039;t Got</a>","width":400,"height":300}