{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Civility Solution: What to Do When People Are Rude","author_name":"P.M. Forni","thumbnail_url":"https://www.ebooknetworking.net/books/031/236/big0312369646.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0312369646.html\">The Civility Solution: What to Do When People Are Rude</a>","width":400,"height":300}