{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Management: Meeting and Exceeding Customer Expectations","author_name":"Plunkett, Attner and Allen","thumbnail_url":"https://www.ebooknetworking.net/books/032/456/big0324568371.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0324568371.html\">Management: Meeting and Exceeding Customer Expectations</a>","width":400,"height":300}