{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"Exceeding Customer Expectations: What Enterprise, America's #1 car rental company, can teach you about creating lifetime customers","author_name":"Kazanjian, Kirk","thumbnail_url":"https://www.ebooknetworking.net/books/038/551/big0385518323.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0385518323.html\">Exceeding Customer Expectations: What Enterprise, America&#039;s #1 car rental company, can teach you about creating lifetime customers</a>","width":400,"height":300}