{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Improvement Guide: A Practical Approach to Enhancing Organizational Performance","author_name":"Gerald J. Langley, Ronald D. Moen, Kevin M. Nolan, Thomas W. Nolan, Clifford L. Norman, Lloyd P. Provost","thumbnail_url":"https://www.ebooknetworking.net/books/047/019/big0470192410.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-0470192410.html\">The Improvement Guide: A Practical Approach to Enhancing Organizational Performance</a>","width":400,"height":300}