{"version":"1.0","type":"rich","provider_name":"EbookNetworking","provider_url":"https://www.ebooknetworking.net","title":"The Seven Myths of Customer Management: How to be Customer-Driven Without Being Customer-Led","author_name":"John Abram, Paul Hawkes","thumbnail_url":"https://www.ebooknetworking.net/books/047/085/big047085880X.jpg","thumbnail_width":330,"thumbnail_height":500,"html":"<a href=\"https://www.ebooknetworking.net/books_detail-047085880X.html\">The Seven Myths of Customer Management: How to be Customer-Driven Without Being Customer-Led</a>","width":400,"height":300}